Frequently Asked Questions
Everything you need to know about our handcrafted leather goods.
What kind of leather do you use for your products?
We exclusively use high-quality, full-grain leather, including world-renowned Horween leather. This ensures that every item is durable, develops a beautiful patina over time, and maintains its natural character.
How long will it take to receive my order?
Most of our products are made to order. Production typically takes 1-3 business days, and shipping within the United States usually takes an additional 3-5 business days depending on the selected shipping method.
Do you offer personalization or engraving?
Yes, we offer custom embossing and laser engraving on the majority of our leather goods. You can add names, initials, or logos directly on the product page before adding the item to your cart.
What is your return and exchange policy?
We accept returns on non-personalized items within 30 days of delivery. Please note that custom-engraved or personalized products are final sale and cannot be returned unless there is a manufacturing defect.
Do you ship internationally?
Yes, we ship our handcrafted leather products worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I care for my leather item?
To keep your leather looking its best, we recommend applying a high-quality leather balm or conditioner every few months. Avoid prolonged exposure to direct sunlight and water to prevent drying or staining.